The AXA Courtesy Car customer helpline contact number should provide you assistance in the following areas.
• AXA Courtesy Car Included In Policy Customer Number
• AXA Courtesy Car Delivery UK Phone Number
• AXA Courtesy Car Upgrade UK Support Number
• AXA Courtesy Car Damage Helpdesk
• Complaints Number
Timings: Weekdays (8am to 8pm)
Saturday and Bank Holidays (9am to 5pm)
If facing issues regarding your claim or your health insurance, you can get support from the AXA customer support team. Sometimes when you are unable to get your question solved on the official website, you always have an option to contact the dedicated customer support team.
AXA is an insurance firm which is headquartered in Paris. The company was founded by Claude Bébéar in 1817. The company has its operations in 59 countries and provides services to 103 million customers around the world. The company is a conglomerate of different businesses operational in five regions North America, Africa, Asia Pacific region, Western Europe and Middle East. In U.K AXA works under number of subsidiaries: AXA Insurance, AXA PPP Healthcare, AXA Investment managers, AXA Sun Life and AXA Wealth.
The major services provided by AXA are:
The company provides various options to get in touch with their customer support team. You can either call at their helpline number or write at their postal address. AXA makes sure that your issue gets resolved quickly which also helps them to maintain a good relation with the customers.
AXA PPP healthcare
PO Box 428
Tunbridge Wells
TN2 9ND
First Healthcare
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You can check Section 5 of your car insurance certificate. If the certificate includes the sentence: The policyholder only may also drive a car not owned by them or hired to them under a hire purchase agreement and which is not used in connection with the motor trade then you can drive someone elses car.
Following things are to be remembered while driving someone elses car:
Calls from mobiles and other networks may vary. You will be connected directly to a AXA Courtesy Car Customer Service agent. Contact helpline is in no way affiliated with AXA Courtesy Car.
Do you live near one of these? Research suggests energy pulses from the towers can be damaging to human cell growth & can increase your risk of developing cancer.
We are used to seeing mobile towers as tall pylon / crane-like structures in the middle of fields & unpoplulated areas.
Now they have have been redesigned and are poping up in our neighbourhoods & streets all over of the UK. They are smaller mobile masts also known as Monopoles.
H.E.S.E's Dosimetry department have concluded that living next to one will mean that your house will be flooded with microwave antenna energy 24/7.
H.E.S.E (Human Ecological Social Economic) are electromagetic health experts that state 'Radiation from masts are more dangerous than phones and wifi devices since pulses of continuous irradiation are emitted at high strength 24/7'
Residents living nearby have no say in the matter of whether or not a mast is constructed in close proximity to their homes.
Whilst mobile operators have targets to achieve greater coverage, they are setting masts up in close proximity to homes without conducting sufficient if not any research on safe limits of exposure.
We urge you to conduct your own research, write to the operator of the mast, be it EE, 02 or Voda for exposure readings of your location and if possible buy an EMF reader to see how strong the pulses actually are.
The company will inform you after you get a car insurance quote if you are covered to drive other cars. You can also check the Section 5 of your car insurance certificate, if it includes the sentence: The policyholder only may also drive a car not owned by them or hired to them under a hire purchase agreement and which is not used in connection with the motor trade then you can drive other cars.
The refund amount may vary depending on when you cancel the insurance and if there is any claim on your policy. The criteria for a refund is mentioned below:
Cancellations following a claim: There will be no refunds if there is any claim on your policy and you will have to pay the full premium for the year.
Cancellations within 14 days: You have two options to cancel your car insurance within 14 days of the start date:
Cancellations after 14 days:You can cancel your car insurance after 14 days from the starting date. The cancellation charges will be £52.50.
If you want to cancel after the renewal invitation is sent:
Your renewal invitation will include the details on what to do if you dont want to renew your car insurance. You can also log in to your AXA Account to find out how to decline your renewal.
If you want to cancel before the renewal invitation is sent:
You can contact AXA helpline team on 0330 024 1158. For further queries you can click on the link: Find out more about cancellations and refunds
Yes, you can change the car or car details on your policy using AXA Account.
To change the car details on your policy follow the instructions mentioned below:
TIP: Changing the details may result in your insurance premium rising or going down.
Courtesy cars may only be used in England, Wales or Scotland. Youll only be insured to drive your own car overseas.
If you have a comprehensive car insurance, your accidental damage of the car will be covered no matter who caused the accident. If the car is insured by a third party insurance, then the company will not be able to repair the car.
Things required at the time of claim are mentioned below:
Complaints about your car insurance policy: You can contact AXA car insurance customer service at:
Phone: 0330 024 1158
Email: complaints@axainsurance.com
Write to: AXA Insurance, Complaint Resolution Team, PO Box 925, 9 Fudan Way, Stockton-On-Tees, TS19 1NL.
Complaints about your car insurance claim:
Phone: 01892 507158
Email: complaints.resolution@axaclaims.com
Write to: AXA Motor Claims, PO Box 239, Tunbridge Wells, Kent, TN2 9BL.
Complaints about your home insurance policy: You can contact AXA home insurance customer service at
Phone: 0330 024 1235
Email: complaints@axainsurance.com
Write to: AXA Insurance, Complaint Resolution Team, PO Box 925, 9 Fudan Way, Stockton-On-Tees, TS19 1NL.
Complaints about your home insurance claim:
Phone: 0330 024 6841
Email: householdcomplaints@axa-insurance.co.uk
Write to: Home Claims, AXA Insurance, Household Customer Relations Team, PO Box 300, Lancaster, LA1 1GB.
Complaints about your travel insurance policy: You can contact AXA travel insurance customer service at
Phone: 0330 024 1307
Email: complaints@axainsurance.com
Write: AXA Insurance, Complaint Resolution Team, PO Box 925, 9 Fudan Way, Stockton-On-Tees, TS19 1NL.
Complaints about your travel insurance claim:
Phone: 01473 388314
Email: lifestyleClaimComplaints@axa-insurance.co.uk
Write to: Travel Claims, AXA Insurance, Lifestyle Complaints Team, 1st Floor, Civic Drive, Ipswich, IP1 2AN.
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AXA will email you at least 21 days before your insurance is due for a renewal.
To make a car windscreen claim follow the steps mentioned below:
If you have AXA comprehensive insurance cover, the company will pay for any loss, damage or injury to you and anyone else involved in the accident.
You can check your home insurance renewal invitation that includes the details on what to do if you do not want to renew the policy. You can also log in to your AXA Account to find out more details on declining the renewal.
To view your payments follow the steps mentioned below:
To update your bank details follow the steps mentioned below:
You can check your renewal invitation report which contain details on how to cancel your car insurance renewal. Also you can log in to your AXA Account
All problems & issues will be emailed directly to the appropriate departments. Fill in the form and state the nature of your enquiry.
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